Information we collect
If you contact us, we receive the name, work email, organisation, message and any information you choose to provide. Essential technical logs may include IP address, browser type and request time for security and reliability. Optional analytics are used only after consent and are intended to be aggregated.
Why and how we use it
We use enquiry details to respond, consider a potential engagement and keep necessary business records. Our lawful bases are legitimate interests in operating our practice, steps requested before entering a contract, legal obligations and consent where specifically requested.
Sharing and international processing
We do not sell personal information. Limited data may be processed by trusted hosting, communications and professional service providers under appropriate agreements. If information is transferred outside the UK, we use a lawful transfer safeguard.
Retention and security
Unsuccessful enquiry records are normally deleted within 12 months unless a legal or operational reason requires longer retention. Contract records are retained for applicable legal and accounting periods. We use access controls, data minimisation and proportionate technical safeguards.
Your rights
Depending on the circumstances, you may ask for access, correction, deletion, restriction, portability or objection, and may withdraw consent. Contact hello@server-servicecore.digital. You may complain to the UK Information Commissioner’s Office at ico.org.uk.
Changes
We may update this notice when our processing changes. The current version was reviewed on 15 August 2026.